Terms and Conditions

These Terms and Conditions apply between you, the User of this Website and Platform, and RHINONATION LTD, the owner and operator of this Website and the Rhino Academy training services.
By accessing, browsing or otherwise using this Website, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions. Your agreement to comply with and be bound by the relevant provisions of these Terms is deemed to occur upon your first use of the Website.
Certain clauses of these Terms apply generally to the use of the Website and Platform, while other clauses apply specifically to the purchase and provision of Services. Where applicable, such clauses shall become binding upon the purchase or activation of a training programme or related service.
If you do not agree to be bound by these Terms and Conditions, you must cease using the Website and Platform immediately.
No part of this Website constitutes a contractual offer capable of acceptance. Any order or request submitted by you for Services constitutes a contractual offer. A binding contract shall be formed only when RHINONATION LTD sends you a written confirmation, including by email, confirming acceptance of your order and or activation of access to the Services.

1. Definitions and Interpretation

These Terms and Conditions apply between you, the user of this Website and Platform, and RHINONATION LTD, the owner and operator of the Website and the educational services marketed as Rhino Academy.

By creating an account, accessing any content on the Platform, or purchasing any training pathway, you agree to be bound by these Terms and Conditions. If you do not agree, you must stop using the Website and Services immediately.

These Terms are drafted in English and shall be interpreted in accordance with English law. In case of inconsistency between translations and the English version, the English version shall prevail.

In these Terms and Conditions, the following terms have the meanings set out below.

Account means the personal information, credentials and login details used by a user to access the Platform.

Client means the person who purchases access to a Rhino Academy training pathway or related services.

Content means any text, graphics, images, audio, video, documents, lesson recordings, curricula, assessments, exam materials, templates, software, data compilations, community content and any other information provided through the Website or Platform.

Consultant means RHINONATION LTD and, where relevant, its directors, employees, contractors, teachers, collaborators and appointed service providers involved in delivery.

Live means live delivery elements including live classes, webinars, workshops, camps and in person sessions, where offered.

Full Remote means a training pathway delivered primarily online through the Platform.

Services means the educational pathway and related platform access, including teaching activity, verification of final exam tests, access to specific Academy content and production of recordings as part of delivery. 

Contratto Academy

Installment Plan means any payment arrangement in which the total price is split into multiple payments.

Website and Platform mean the Rhino Academy website and its e learning environment, including any subdomains and services accessed through it.

Interpretation. Headings are for convenience only and do not affect interpretation. References to singular include plural and vice versa.

2. Age Restrictions

Users under 18 may use the Website and Services only with the supervision and consent of a parent or legal guardian. Payment information must be provided by or with the permission of a parent or legal guardian.

Where the user is a minor, the parent or legal guardian confirms that they accept these Terms on the minor’s behalf and are responsible for compliance and payment obligations.

3. Business Customers

These Terms also apply to customers procuring Services in the course of business, professional development or for career related purposes.

4. The Services and the Academy pathway

Rhino Academy provides an educational pathway in bodybuilding, fitness and personal training related topics, delivered through the Platform and, where applicable, Live elements.

The Services include, where applicable, teaching activity, verification of exams, subscription access to the RhinoNation site and Academy specific content, and production or delivery of recordings. 

The structure of the Academy is organised in progressive levels and pathways. Certain levels may require completion of prior levels or minimum training time before upgrade eligibility, as communicated on the Website or during the candidacy process.

5. Admission, candidacy and activation

Registration on the Platform may be available for informational access. Purchase and activation of a training pathway may be subject to an admission and candidacy process.

The Company may require a WhatsApp or equivalent direct communication step before providing payment links or activating access, in order to verify suitability, pathway selection and administrative requirements.

The Company reserves the right to refuse or delay admission at its discretion, including where information provided is incomplete or where the Company believes the Services are not appropriate for the applicant.

6. Fair Use of Intellectual Property

Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

7. Duration, scheduling and recordings

The training pathway duration begins from the time of purchase and or activation, as communicated on the relevant sales page or payment link.

The Consultant undertakes to follow the class schedule communicated to the Client. 

Where Live classes are offered, the Consultant will make reasonable efforts to deliver as scheduled. The Client acknowledges that the Consultant may provide lesson recordings as part of delivery and that recordings are an integral part of the Services. The Client further acknowledges that access to lesson recordings satisfies the educational delivery of the relevant lesson content.

8. Interruption and Suspension

The interruption or suspension of participation by a Client who has chosen Live mode may occur only for reasons of force majeure, including health reasons or accidents, and must be supported by medical documentation indicating the rehabilitation period necessary for resumption of activities. 
The interruption or suspension of participation by a Client who has chosen Full Remote mode may occur only for reasons of force majeure, including health reasons, and must be supported by medical documentation indicating that the Client is unable to attend remote lessons. 
For all other cases, the Company reserves the right to evaluate each case individually and any accommodation is discretionary and does not create a precedent.

9. No withdrawal and early termination

No withdrawal is expected once access to the Services has commenced. 

Contratto Academy

Where a right of withdrawal might otherwise apply, the Client acknowledges that the Services include immediate access to digital content and that performance begins immediately upon activation. The Client expressly requests immediate access and acknowledges that this affects withdrawal rights.

10. Obbligation of the consultant

By taking on the assignment, the Consultant undertakes to perform its work using the diligence required by the nature of the activity performed, applicable laws and professional standards, under the laws of England. 
The Consultant agrees to provide access to the Platform for the duration of the training course. 
The Consultant commits to proofreading and or assessing examination papers at the end of the course where such assessment is part of the pathway. 
The Consultant undertakes to manage and coordinate teachers of the training course and may provide customised platform features related to the pathway. 
The Consultant undertakes to provide the Client with recordings of classes conducted, where applicable.

11. Obbligation of the client

The Client must promptly provide any documentation and information necessary for delivery of the Services and undertakes to follow the plans and programmes provided by the Consultant. 
Where the pathway includes reports or check ins, the Client undertakes to send them with the frequency set by the Consultant and more frequently when requested. 
The Client undertakes to pay the agreed fee on a regular basis and no later than 15 days in case of renewal and 7 days in case of payment of an installment. 
In the event the Client fails to pay, the Consultant has the right to suspend access to the Academy and Platform until payments have been regularised.

12. Confidentiality and privacy

Each Party is obliged to keep confidential any information received from the other and to store it with appropriate security measures. For privacy protection, reference is made to United Kingdom privacy protection rules. 

Rhinonation Ltd is listed with the ICO, as required by the Data Protection Regulations 2018. 

The Client agrees to the use of their image for informational and promotional purposes. The Client may request face censorship. Any publication will be made only after prior notice. 

The Client undertakes not to divulge any material or private communications. All communications with the Consultant are understood to be protected by privacy and confidentiality. 

Liquidated damages for breach. The Parties agree that unauthorised disclosure of private communications or confidential materials may cause substantial and difficult to quantify harm. Accordingly, where the Client breaches this confidentiality obligation, the Client agrees to pay liquidated damages equal to two years of service value, as a genuine pre estimate of loss, without prejudice to the Consultant’s right to seek injunctive relief and or additional damages where permitted by law. 

13. Orders and Provision of Services

  • 13.1 Total fee and what this coversThe total fee due by the Client is the price shown at checkout or in the payment link issued by the Company.
    Such fee covers compensation for teaching activity, verification of final exams, subscription access to the RhinoNation site including Academy specific content, and video making and recordings as part of delivery.
  • 13.2 Installment Plans are not subscriptions Where the Client chooses to pay by Installment Plan, the Client acknowledges that this is a payment method only and not a subscription. The Client is obliged to pay the full total amount of the training pathway, even if split into installments. Any interruption of payments does not cancel the remaining balance.
  • 13.3 Default and acceleration  The Client who wishes to pay by installments must accept the proposed installments at the beginning of the process and respect the installment due dates. Non payment or delay beyond 7 days of any single installment results in cancellation of the Installment Plan and the obligation to pay the remaining amount in a single payment. 
    The Company may suspend access to the Services in case of non payment, but the debt remains due in full.
  • 13.4 Payment processing Payments are processed through Stripe or another processor selected by the Company. The Company does not store full card details.

14. Debt Collection

If payment is not settled, the Company may appoint its Legal Department in a first phase and, if after 15 days the payment has not been settled, a debt recovery company of its choice.
The Client may be liable for reasonable costs of recovery where permitted by law and as communicated in writing.

15. Certificates and third party certifications

The Consultant may issue internal certificates of completion or passing.

Where a third party certificate is referenced on a course page, the Client acknowledges that any external certification is not automatic and must be requested and paid separately, subject to passing the required assessment.

Third party certification bodies and partners may change and the Company does not guarantee issuance by any third party where the Client does not meet the third party’s requirements.

16. Intellectual Property

All Content included on the Website and Platform, unless uploaded by users, is the property of the Company or its licensors and is protected by applicable intellectual property laws. You may not reproduce, copy, distribute, store, republish, sell, share, record or otherwise reuse Content from the Platform without the Company’s prior written permission.

17. Third Party Intellectual Property

Some materials may belong to third parties. All rights remain with the relevant owners. Your right to use such materials is limited to access through the Platform for personal educational purposes only.

18. Fair Use of Intellectual Property

You may use the Content solely for your personal study while enrolled, without sharing or making it available to others. Any systematic copying, redistribution, commercial use, screen recording for sharing, or publication is prohibited.

19. Links to other Website

The Website may contain links to other sites. Unless expressly stated, these sites are not under the control of the Company. The Company assumes no responsibility for the content of such websites.

20. Link to this Website

Those wishing to place a link to this Website on other sites may do so only to the home page unless otherwise authorised in writing. Deep linking to specific pages may require prior permission.

21. Use to communication facilities

Where the Platform includes community, chat, comments or messaging features, you agree to use them lawfully and respectfully.

The Company may remove content, restrict access or suspend accounts where conduct is abusive, defamatory, harassing, infringes rights, or undermines the learning environment.

22. Account and Access

You must keep your login credentials confidential and must not share your account with others. Access is for one person only.

The Company may suspend or terminate accounts that appear to be shared or misused.

23. Live Events and optional in person events

Live elements may be offered with limited capacity and may require separate booking or fees. Availability may depend on location, venue, and operational constraints.

The Company may reschedule, change format, or cancel Live elements for operational reasons or force majeure and will communicate changes as soon as reasonably possible.

The Company is not responsible for travel, accommodation, visas, local transport, or any costs incurred by the Client to attend Live events.

Teachers and presenters may change due to operational needs or force majeure without constituting breach.

24. Disclaimers

The Services are educational and informational. The Company does not provide medical advice and the Content is not a substitute for professional medical guidance. You are responsible for how you apply any information. If you have a medical condition or injury, you should consult a qualified professional before applying training or nutrition concepts.

25. Limitation of Liability

To the maximum extent permitted by law, the Company is not liable for indirect or consequential losses, loss of profit, loss of business, or loss arising from use of the Website or Services. Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.

26. Force Majeure

The Company shall not be liable for failure or delay in performing obligations where such failure or delay results from events beyond the Company’s reasonable control, including but not limited to illness, accidents, internet failures, platform outages, venue issues, governmental restrictions, strikes, or acts of nature.

25-bis. Technical Issues, Platform Availability and Service Continuity

r Rhino Academy is delivered through digital platforms and online infrastructure which may, from time to time, be subject to technical issues, interruptions, maintenance, updates, third-party service failures, or connectivity problems beyond the Company’s direct control.
The Company does not guarantee uninterrupted or error-free access to the Platform or to the streaming services and shall not be held liable for temporary unavailability of the Website, Platform, or Content caused by technical issues, maintenance activities, system upgrades, third-party service providers, internet connectivity problems, or force majeure events.
In the event of significant technical issues affecting access to the Platform for a prolonged or repeated period, the Company undertakes to use reasonable efforts to restore the service as soon as practically possible.
Where such technical issues result in a substantial loss of effective training time, the Company may, at its sole discretion, compensate the affected Users by extending the duration of access to the Platform for a corresponding period, by postponing the access expiry date.
Such extension of access shall constitute the sole and exclusive remedy available to the User for service interruptions of this nature and shall not give rise to any right to refunds, price reductions, compensation or damages.

26. Changes to the services and content

The Company may update, modify, reorganise or replace parts of the Content to maintain quality, improve educational outcomes, or reflect updates, without this constituting a breach, provided that the overall educational purpose of the pathway remains.

27. No Waiver

No failure or delay by the Company to exercise any right shall operate as a waiver of that right.

28. Severability

If any provision of these Terms is found unlawful or unenforceable, it shall be severed and the remaining provisions shall remain in full force and effect.

29. Government and law

These Terms are governed by English law.
For the settlement of disputes and responsibilities, reference is made to English law and exclusive jurisdiction is given to the courts of England.

30. Assessment Review and Certification Timelines

The Company does not guarantee specific timelines for the review, correction or evaluation of examinations, nor for the issuance of any certificates, whether internal or external.
Once an examination or assessment has been submitted by the User, it will be processed according to internal administrative and organisational procedures. Such procedures may require variable processing times due to workload, verification steps, coordination with third parties or other operational requirements.
The User expressly acknowledges that delays in the correction of examinations or in the issuance of certificates do not constitute a breach of contract, provided that the Company proceeds with reasonable diligence.
No refunds, compensation or price reductions shall be due in relation to administrative or bureaucratic processing times.

31. Scope of CSEN Certification

Where expressly indicated on the relevant course or programme page, the cost of the training programme includes the issuance of the corresponding CSEN certification exclusively for the following qualifications:
• Personal Trainer
• Master Trainer
Such CSEN certifications are issued only upon successful completion of the relevant examination and subject to the User meeting all applicable requirements, including possession of the prerequisite qualifications.
The cost of the training programme does not include CSEN certification for the following qualifications:
• Istruttore di Primo Livello
• Istruttore di Secondo Livello
• Istruttore di Terzo Livello
Upon successful completion of the respective examinations, the User may request CSEN certification for the above Instructor levels by submitting a specific request and paying the applicable fees separately.
In order to obtain CSEN certification as Personal Trainer or Master Trainer, the User acknowledges that possession of the prior CSEN qualifications for Istruttore di Primo, Secondo and Terzo Livello is mandatory. Where such prerequisite certifications are not already held, they must be obtained separately before CSEN certification as Personal Trainer or Master Trainer can be issued.
The issuance of any CSEN certification remains subject to CSEN’s independent verification and approval processes.

32. Role of the Company as Intermediary

The User acknowledges that CSEN is an independent third-party certifying body responsible for the issuance of official certifications.
RHINONATION LTD does not act as the certifying authority and does not exercise control over CSEN’s certification processes, requirements or internal timelines.
Where applicable, RHINONATION LTD acts solely as an administrative intermediary between the User and CSEN for the purpose of facilitating certification requests. Any amounts paid to RHINONATION LTD in relation to CSEN certification are collected exclusively as an administrative handling and intermediary service.
The final decision regarding the issuance of any CSEN certification remains entirely at the discretion of CSEN, subject to the User meeting the applicable requirements.

33. Extension of Access and Additional Content

The Academy may, at its sole and absolute discretion, grant an extension of access to the Platform or to any new or additional platforms, as well as access to supplementary content, courses, live-streamed lessons, materials or features beyond those included in the original training programme.
Any such extension is optional, not due, and granted purely as a commercial courtesy. The granting of an extension shall not constitute, imply or be interpreted as an acknowledgment of any breach, deficiency, delay, liability or shortcoming on the part of the Academy.
An extension of access may be granted exclusively in one of the following two circumstances.
First circumstance – Extension for completion of the original training path.
An extension period may be granted to a student who has not yet completed the activities, examinations, assignments or evaluations required by the original training programme and who requires additional time solely for the purpose of completing such remaining requirements.
In this case, the student must submit a formal written request for extension through email or an official support channel designated by the Academy. The request must expressly state that the original training path has not been completed and that the extension is requested exclusively to complete the outstanding activities, examinations or content.
Only students who have submitted such formal request and whose request has been expressly approved by the Academy shall be considered as falling within this first circumstance.
Second circumstance – Extension for access to additional or extra content.
An extension period may also be granted to students who have already completed the original training programme and who request additional time exclusively in order to access supplementary or new content, additional courses, new platforms, live-streamed lessons or materials that were not included in the original programme.
In this second circumstance, by accepting the extension period, the student expressly acknowledges and confirms that:
• the original training path has been completed in full;
• all required activities, evaluations and procedures of the original programme have been carried out in accordance with the established modalities;
• the original academic path is to be considered completed, concluded and administratively closed.
The student further acknowledges that, in this second circumstance, the extension period constitutes an additional and separate access, granted on an optional and non-due basis, and falling entirely outside the scope of the original contract.
If a student has not submitted a formal written request for an extension for completion purposes as described in the first circumstance, any extension granted shall be deemed to fall under the second circumstance and shall therefore relate exclusively to additional or extra content beyond the original training programme.
In all cases, any extension period granted does not modify, reopen, extend or renew the original contract, which shall remain governed exclusively by the Terms and Conditions accepted at the time of initial enrolment and shall be considered fully concluded upon expiry of the original access period.
The granting of any extension period does not create any automatic right to further extensions, renewals or similar concessions. Any such decision shall always remain subject to the Academy’s sole discretion and independent evaluation.

34. Student Conduct and Disciplinary Measures

Students are required to conduct themselves in a respectful, cooperative and professional manner at all times when interacting with the Academy, its Platform, its Content, and all individuals involved in the delivery of the training programmes, including instructors, teachers, staff, collaborators and other students.

Any behaviour that, in the Academy’s reasonable assessment, interferes with, disrupts or negatively affects the proper delivery of the courses or the learning environment shall be considered a breach of these Terms.

Such behaviour may include, without limitation:

• repeated or excessive communications that obstruct or overload official support channels, email systems or organisational processes;
• inappropriate, disrespectful, aggressive or disruptive behaviour during live sessions, in-person activities or online interactions;
• offensive, abusive, defamatory or hostile conduct towards instructors, teachers, staff, collaborators or other students;
• conduct that undermines the educational environment, the community, or the Academy’s ability to deliver its Services effectively.

The Academy reserves the right to assess such behaviour on a case-by-case basis and, at its sole discretion, to take any measures it deems appropriate to protect the integrity of the training programmes and the learning environment.

Such measures may include, without limitation:

• formal warnings;
• temporary suspension of access to the Platform or to specific activities;
• permanent removal from the course or training programme.

In cases of serious or repeated misconduct, the Academy may permanently exclude the student from the training programme without prior notice.

Any removal or exclusion for disciplinary reasons shall not entitle the student to any refund, compensation or reimbursement, and shall not affect the student’s obligation to pay any outstanding amounts due under the contract.

The Academy’s decision regarding disciplinary measures shall be final and shall not constitute a breach of contract.


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